Hours of Operation: 8:30am - 8:00pm
Last entry 1.5 hours prior to close
Atop Lookout Mountain

Ticketing FAQs

Rock City currently has timed-entry admission. Book in advance for best availability.
Gem Members do not need advance reservations for entry.

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General FAQs

Ticketing FAQs

  1. Can I change my ticket date and/or time?
  2. Can I get a refund if we are unable to visit? 
    • Tickets for Rock City are non-refundable, but are valid for 1 year from the date of purchase. Your visit date/time can be adjusted by emailing our ticketing call center.
  3. What if you are sold out when I’d like to visit? 
    • Capacity is limited at the attractions are days do sell-out in advance. We recommend planning ahead and purchasing online to ensure your preferred reservation.

Still have questions?

Please email tickets @ seerockcity.com or fill out this form for assistance.